Domain names may be registered directly with us, or via an Accredited Registrar. A registrar is a third party registration agent with direct access to our registry interface. (Not all registration agents are accredited – some of them may be resellers of other registrars).
Please note that registration services, nameserver provisions, web-hosting and email handling are all different things, and you may either (a) register a domain with one company and use one or more other suppliers for those other services, or (b) use a single company for everything.
If you want to find out your registrar is, you should check the WHOIS. You can do this either by using the query box at the top of the page, or with your favourite WHOIS client. If it says "Direct (Legacy)", "Direct (Self-Management)" or "Direct (Community)" as the registrar then the domain name is registered directly with us. Otherwise it will show the name of the registrar and a URL for more information about that registrar.
Transferring from a direct registration to an Accredited Registrar.
.If you want to transfer your domain from CHANNELISLES.NET (Island Networks Registrar Ltd) to an Accredited Registrar we are more than happy to assist.
The transfer will normally be handled by your new registrar. In most cases they will require you to provide them with a transfer authorisation code - which you have to obtain from us, as follows.
A. If the domain is already in our automated self-management system, you simply log into your account where you can get the code immediately online. You will find your transfer code under "Advanced" on the domain name management menu.
B. If your domain name is still in our legacy system you will need to contact us by email and we will send out the transfer authorisation code that is needed to give to your new registrar.
If you have never held a password for my.channelisles.net, it is most likely that your domain(s) is/are still on the legacy system (where changes are authorised using email authentication). If you are still not sure, you can check using a WHOIS search on the relevant domain(s).
Transfers from one registrar to another.
If your domain name is currently registered through an Accredited Registrar and you want to transfer to another accredited registrar (other than us) you must follow the procedures specified by those companies.
Under the Registrar Agreement, all Accredited Registrars have an obligation to assist Registrants in their choice of registrar.
If you experience any difficulty at all in transferring your domain name, you should address your complaints to the company concerned in the first instance. If, despite having done this, you find you are unable to change your Registrar within a reasonable time, you may request us to make the transfer. There is a charge of £10 for this service. We will expect you to have exhausted your avenues of complaint with the registrar(s) concerned first.
Transferring from another registrar back to CHANNELISLES.NET
If you want to transfer a domain name that is currently registered with an Accredited Registrar to a direcl registration with CHANNELISLES.NET this is only possible in some circumstances (such as when an existing registrar has stopped trading and has not specified a replacement registrar).
If you consider you have a reason to transfer your domain name into direct management of the Registry please contact us for advice.