Dispute Resolution

The registry provides a cost-efficient dispute resolution service (DRS) by independent arbitration if your registration is challenged by any party.

The grounds on which a DRS challenge may be made are as follows:

(i) that your domain name is identical or confusingly similar to a registered or unregistered trademark or service mark in which the complainant has rights; and

(ii) that you have no rights or legitimate interests in respect of the name or that the domain was registered (or is being used) in bad faith.

This closely follows the criteria used by the Nominet Dispute Resolution Service for .UK domains

Additionally, under an agreement under the Memorandum of Understanding between the Registry and the Insular Authorities (the four Governments of the Crown Dependencies in the British Channel Islands), any of the four Insular Authorities (i.e. the States of Jersey, States of Guernsey, States of Alderney or Chief Pleas of the Isle of Sark) may make a challenge to a registration under the following grounds:

(iii) the registration, in the hands of the registrant for the time being, would be likely to damage the reputation of the Channel Islands or any of them as a legitimate financial centre.

For more information about CI-DRS see DISPUTES.GG

Procedure

If you think you have a dispute relating to a domain name or a website using a .GG or .JE name, you are recommended to take up your Claim with the Registrant of the name for the time being. If this related to a website, then it is likely that the contact details of the operator of that website are on the site. (There is a legal obligation to have a website 'imprint' on UK companies under the Companies Acts, and on all-non UK companies by virtue of the domain name registration agreement with us).

If you need to verify the details of the registrant (who sometimes might be different to the website owner), you may contact us and request details under our Disclosure Policy.

You are recommended to engage with the Registrant directly, although this is not a pre-requisite for requesting mediation or filing a Complaint. But your complaint may stand a better chance of success if you can demonstrate reasonableness in your actions.

To file a complaint formally, you must contact us with brief details. As a minimum we need

(a) the domain name in question

(b) brief details of the complaint (you do not have to make your full filing at this stage)

(c) any correspondence between yourself and the Registrant.

We will then contact the registrant and invite them to a mediation carried out by a senior member of registry staff. There is no charge at this stage.

Filing a Claim Form

Example Claim

If mediation fails, or either party withdraws or refuses to engage, you may then file a DRS Claim.

The cost of this filing is £900 none of which is retained by the registry, and will be passed on in full to the Independent Adjudicator. We can accept payments in GBP (preferred), USD or EUR by bank transfer, or GBP by credit card.

DECISIONS

CIDRS001 - Bharti Airtel v Cable & WIreless - airtel.gg, airtel.je & others
CIDRS002 - LEGO v Yu Hai Long - lego.gg
CIDRS003 - FIFA v John Roundstone - fifa.gg
CIDRS004 - IBM v Jonathan Stevens - ibm.gg
CIDRS005 - Take-Two Interactive Software Inc. v Jonathan Stevens - 2k.gg