COVID-19 Update - 3rd November 2020

As the .GG and .JE names are important part of Island life, we have long-established risk management and continuity plans in place to ensure that the registry continues with business as usual whatever the circumstance. This is also applicable to the role we play as the ‘back-end’ provider for .AS.

In response to COVID-19, our primary task is ensure continued operations whilst protecting our people. So, immediately upon advice from the States of Guernsey's Civil Contingency Authority at the start of the pandemic we closed our offices at Maison Postel, both to visitors and employees.

Although our people would be classified as essential workers, we are extremely fortunate in that, with some adaptations, almost all of what we need to do can be done with a distributed team, working from home. And of course, we are quite used to using remote working tools, such as Zoom through our work with ICANN and CENTR. We have cancelled all in-person attendance at overseas events for the indefinite future.

Although Guersney has a very low incidence of COVID (and Alderney is currently COVID-free), several of our people are categorised as vulnerable, and we will continue to support home working, with our offices remaining closed for the foreseeable future. As the rest of the world appears to be in the grip of the second wave, we do not anticipate this changing soon.

Technical Work

Since the advent of COVID-19 we have also entered into an agreement with Nominet UK (the operators of .UK) who are now providing us with a secondary name resolution service for us, with immediate effect. This is in addition to our existing “anycast” services. We have also continued to improve the security of the Islands' naming system and you should expect to hear a further announcement within the next 2-3 weeks.

In addition, our work against DNS abuse continues notwithstanding COVID - we have now signed a comprehensive agreement with ICANN on combating abuse, by joining ICANN's DAAR program.

Our support for the wider community

We are aware that a number of registrants may find their businesses struggling. Accordingly we added an additional renewal grace period before registrations are cancelled for non-payment we have also been monitoring cancellations closely – where It appears possible that registrations might have been cancelled inadvertently, we are reaching out to the registrant to ensure that wanted domains are not lost to their owners.

Once the lockdown is over, business and enterprise will need a helping hand.

In our own island home of Alderney, we are now actively supporting local startup businesses through the medium of a new charity, the AY Enterprise Trust (Guernsey Registered Charity CH639) which was formed in early May.

Contact us for more information about this.