COVID-19 Update

As the .GG and .JE names are important part of Island life, we have long-established risk management and continuity plans in place to ensure that the registry continues with business as usual whatever the circumstance. (This also applies to the role we play as the ‘back-end’ provider for .AS).

In response to COVID (Coronavirus), our aim is to ensure continued operations whilst protecting our people.

Immediately upon advice from the States of Guernsey's Civil Contingency Authority, we closed our offices at Maison Postel, both to visitors and employees. Although our people are essential workers, we are fortunate in that, with some adaptations, nearly all of can be done with a distributed team. So we are quite used to using remote working tools, such as Zoom. We also cancelled a number of planned trips, including in-person particpation at ICANN and CENTR.

Since the advent of COVID-19 we have also entered into a contract with Nominet UK (the operators of .UK) who will be providing us with a secondary name resolution service for us, with immediate effect, which is in addition to our existing “anycast” services.

Our support for the wider community

We are aware that a number of registrants may find their businesses struggling. Accordingly we have added an additional renewal grace period before registrations are cancelled.

We are also monitoring cancellations closely – where It appears possible that registrations might have been cancelled inadvertently, we are reaching out to the registrant to ensure that wanted domains are not lost to their owners.

Once the lockdown is over, business and enterprise will need a helping hand. In our own island home of Alderney, we will be actively supporting local startup businesses through the medium of a brand-new Registered Charity which was formed in early May – more information on this will be release shortly.