Channelisles.net
 

How to contact us

E-Mail Email is our usual and expected method of communication.
You will normally receive a much quicker response if you send your enquiry by email.


To prevent your mail from getting caught by our spam filters please make sure your email program is set to use use standard ASCII plain-text only. Please do not use "email stationery", and please do not send attachments, including any graphics files such as company logos and the like.

For registration and support enquiries ONLY (strictly NO commercial solicitations) :-

N.B.: If you are an existing customer please use the address you have been given.


Postal Mail If you wish to write to us, our postal address is :-

Island Networks
P O Box 65D
ALDERNEY
GY9 3JZ

Visiting our offices (St Anne's House).

Telephone Our primary contact method is by email (see above).
You can reach us by email seven days a week.


However, if you have a non-routine query, and are not currently able to send and receive email, please leave a detailed message with our first-line contact centre on either of the following local numbers:


(01481) 822800      ( International  +44 1481 822800)
(01534) 520861      ( International  +44 1534 520861)

Please note that our Jersey (01534) number has recently changed.


Lines are manned weekdays 0900-1700 British Islands time. In cases of extreme urgency outside these times, an on-call technical engineer may be reached on the emergency number 0701 0701-112 (+44 7010 7010-112) for DNS technical matters only.(Calls to 07010 numbers cost 32p/min from Jersey, or 27p/min from Guernsey, Alderney or Sark.)

Fax (0870) 321 2289      ( International  +44 870 321 2289)