CHANNELISLES.NET
 

How to contact us

E-Mail Email is our usual and expected method of communication. You will normally receive a very much quicker response if you send your enquiry by email.

To prevent your mail from getting rejected or delayed by our anti-spam measures, please make sure your email program is set to use use (standard ASCII) plain-text only. Please do not use "email stationery", and do not include attachments or graphics such as company logos.

For registration enquiries only (no commercial solicitations, please) our address is

If you are an existing customer please use the Support Desk address you have been given.

Note: To submit changes to a domain name registration (including server changes) you must go to the Domain Name Management section.


Post If you wish to write to us, or need to send us anything, our address is :-

Island Networks
P O Box 65
Alderney (C.I.)
GY9 3JZ


Phone calls Please note that our main support method is by email. Please read the section above.
You can reach us by email at any time, 365 days/year. Email is read regularly.


However, if you are not currently able to send or receive email, then you should leave a detailed description of your query or problem with our dedicated contact centre team on
0800 810 1086

Lines are open Mon-Fri 0900-1700 Island/UK time. (If you need to reach us urgently outside these times please see our information on contacting us outside UK business hours).


Our contact centre may also be reached by a local call to (01481 or 01534) 521713.

Calls may be recorded or monitored for training, compliance and quality assurance purposes.

Fax Our fax number is 0870 321 2289

In Person Visiting our offices at St Anne's House.